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Terms and Conditions

Welcome to Homemade by Jagruti. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions apply to all purchases made through our website, social media platforms, or WhatsApp.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products

  • All sweets are freshly prepared using traditional recipes and premium ingredients.
  • Product images shown on the website are for illustration purposes. Actual products may vary slightly in appearance due to their handmade nature.
  • Since sweets are perishable, they must be consumed within the recommended time mentioned on the packaging.

3. Orders

  • Orders are confirmed only after payment is successfully received.
  • Once an order is confirmed, changes or modifications are not guaranteed.
  • We reserve the right to cancel any order in case of unforeseen circumstances, unavailability of ingredients, or incorrect information provided by the customer.

4. Pricing and Payments

  • All prices listed on the website are in INR (Indian Rupees) and inclusive of applicable taxes, unless stated otherwise.
  • Payment must be made in full at the time of placing the order.

5. Shipping and Delivery

  • We aim to deliver all orders within the specified time, but delays may occur due to logistics or circumstances beyond our control.
  • The customer must provide accurate delivery information. We are not responsible for failed deliveries due to incorrect addresses or recipient unavailability.

6. Cancellations and Refunds

  • Orders can only be cancelled within the timeframe mentioned in our Cancellation & Refunds Policy.
  • Refunds are subject to the conditions listed in the same policy.

7. Liability

  • Homemade by Jagruti is not liable for any health issues, allergies, or reactions caused by consumption of our sweets. Customers are advised to check ingredient details before placing an order.
  • We are not responsible for delays or damages caused by third-party courier services once the order has been dispatched.

8. Intellectual Property

  • All content, images, and branding on this website are the property of Homemade by Jagruti. They may not be copied, reproduced, or used without prior written consent.

9. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat.

10. Contact

For questions about our Terms & Conditions, please contact us at:
📞 WhatsApp: +916355587835
📧 Email: homemadebyjagruti@gmail.com